Prefer to shop in person or collect your order urgently? Book an office appointment to explore the Kato collection or pick up your order.
To arrange your visit, email support@katoonlineshop.com or DM us on Instagram at @kato.onlineshop.
Appointments are required and subject to availability.
(“عزيزة” – Meaning “Powerful” in Arabic)
With every curve, the Aziza bag exudes strength and quiet confidence. Sleek in form yet bold in spirit, it carries the essence of power with an understated elegance. Its versatile design allows it to transform—clutch in hand, crossbody, or draped effortlessly on the shoulder—reflecting the adaptability and resilience of the modern woman.
Crafted from the finest leather, Aziza’s texture speaks of quality, while its subtle curves add a softness to its bold presence, making it as dynamic as it is graceful. In timeless shades of beige and black, this piece is not just a bag but a companion—one that moves with you, empowering every step and every style with its unique character.
Bag Care
To preserve the beauty and longevity of your Kato bag, avoid contact with water, moisture, and direct heat. When not in use, store it in its dust bag in a cool, dry place to protect its finish and shape.
Jewelry Care
To maintain the brilliance of your Kato jewelry, avoid direct contact with perfume, lotions, water, and other chemicals. We recommend putting your jewelry on after applying fragrances and cosmetics, and storing each piece in a dry place when not in use.
Delivery & Return Policy
Delivery: Orders are shipped within 5 business days. Delivery times depend on the shipping method selected at checkout.
Bags: Eligible for returns or exchanges within 14 days of delivery, provided the item is unworn, in its original condition, with all tags and the white safety strap attached.
Jewelry: You may inspect your jewelry while the courier is present. If you wish to return it, hand it back to the courier immediately with the original sticker intact. Once the courier leaves and delivery is accepted, jewelry cannot be returned or exchanged for hygiene reasons.
Sale & Promotional Items: All sale and promo-code purchases are final sale.
International Orders: Returns and exchanges are not accepted on international orders.
Return Requests: Email support@katoonlineshop.com with your order number and item details. Requests are processed within 3–6 business days. Return and exchange shipping fees are the customer's responsibility.
International Orders: No returns or exchanges.
How to Request a Return or Exchange
Email support@katoonlineshop.com with your order number and item details. Approved requests are processed within 3–6 business days. Shipping fees are covered by the customer.
